My Profile

Control panel for your Sbisales account

Active

Full name

Martín Gutiérrez

Email

martin.gutierrez@sbisales.com

Phone

(1332)45-0413

Platform role

Key Account Administrator

Account status

Subscribed plan

Corporate

Active users

24 / 50

Next renewal

30 Jun 2025

Technical and operational support

We resolve platform incidents, integration queries, and configuration doubts with measurable response times.

Platform chat

Direct queries from the administration module. Ideal for doubts about funnel configuration, users, or reports.

SLA: 4 business hours

Email help desk

For detailed reports, integration requests, or data incidents. Includes tracking with a ticket number.

SLA: 8 business hours

Documentation and FAQ

Usage guides, integration manuals, and answers to frequently asked questions about forecasting, segmentation, and reports.

Critical incidents (platform down): response within 1 business hour
Standard queries: resolution within 24 business hours
Support hours: Monday to Friday 9:00–18:00 (ART)

Recent team activity

Events, status changes, and movements in key accounts over the last 72 hours.

JD

Javier Díaz — Account: Southern Logistics Group

2h ago

Updated the funnel stage from "Negotiation" to "Closing". Next step: sending final proposal.

Funnel
ML

María López — Account: Industries of the Plata

5h ago

Logged a new meeting with the commercial director. A technical demo was agreed for next week.

Meeting
CR

Carlos Ruiz — Account: TechSolve Argentina

yesterday 14:30

Uploaded a demand forecast report for Q3. The model shows an estimated 12% growth in the industrial product line.

Forecast
AG

Ana García — Account: Northern Distributor Network

yesterday 10:15

Assigned a follow-up task to two representatives. The contact plan was updated for accounts with lower activity in the last month.

Task
PM

Pedro Martínez — Account: Energy Solutions SA

3d ago

Completed the semester billing data review. Three accounts with upselling potential were identified.

Analysis
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